Shipping & Delivery
- Order will be dispatched within 48 hours from order date.
- Once order is confirmed, notification will be sent to your registered email id containing order details.
- Order cannot be cancelled if order is dispatched.
- In case order is not delivered on time we will try our best to make it possible by having a word with our logistics partner & will update you real time status asap. This process takes minimum 48-72 hours.
- We will also request you to please contact directly to logistics partner in case product status shown undelivered or not picked for return with the help of tracking id provided by us.
- You can raise ticket from support https://safeokid.com/support/ or escalate your query on mail at orders@safeokid.com or care@safeokid.com .
- Post packaging and shipment, cancellations are not accepted.
- Any cancellation made during transit of product is not accepted or eligible for a refund.
- You are required to WhatsApp at assistance number 9599676755 with the order number & the reason for cancellation to check on it.
